Returns & Exchange Policy

Returns & Exchange will only be accepted if your order is damaged in transit or you have received the incorrect product. Inform us within a day of receipt of the order.

Call us on +61477180781

You are required to send us a video while opening your packing of the product  then our quality control team will decide whether the product is approved for return. 

We are not responsible for lost or damaged packages. We are not liable for any returns that we were not notified about that first.

No refunds will be given in the following cases:

• • Incorrect or outdated delivery address.
  • Incorrect address format including any form of P.O box address.
  • After failed delivery attempts by our courier agencies.
  • Package refused by recipient.